
Snapchat is an app offering a wide range of features and functionalities, most commonly known for its extensive array of filters. Users love Snapchat for its private social media experience —photos, and messages disappear after viewing, and you're informed if the second party has taken a screenshot of your chats and lots more.
However, with so many features and settings to navigate, it can be difficult to get the most out of the app. This guide will help you master the basics of Snapchat and explore its more advanced features. We'll cover everything from managing multiple accounts and adjusting your privacy settings to troubleshooting common issues and getting the most out of the app's extensive feature set.
Outline
Managing Multiple Snapchat Accounts
1. Do you need a phone number for Snapchat?
2. Can you have 2 Snapchat accounts with the same phone number or same email?
3. Can you have 2 Snapchat accounts on the same phone?
Snapchat Privacy and Security
1. Can I see who viewed my public Snapchat story?
2. How to find out who’s behind a Snapchat account
3. How to find people in your area on Snapchat?
Snapchat Friendship and Hearts
1. How to get the red heart back on Snapchat
Snapchat Troubleshooting
1. How to change the sound of a Snapchat notification
2. Why am I not getting Snapchat notifications?
3. Why does my Snapchat keep crashing?
4. Why won’t my Snapchat play videos?
Snapchat Account Management
1. How to change your gender on Snapchat.
2. How to delete Snapchat messages the other person has saved.
3. How to look at someone’s Snapchat without them knowing.
4. How to recover a deleted Snapchat account.
5. How to recover deleted Snapchat memories.
6. How to see cleared conversations on Snapchat.
7. How to see how many friends someone has on Snapchat.
8. How to see mutual friends on Snapchat.
9. How to see other peoples’ best friends on Snapchat.
No. But, while you can choose to sign up with your email, note that a phone number allows you to add friends more easily by allowing access to your contacts.
You can always add your number and verify it whenever you wish. All you need to do is;
- Go to your Profile screen and tap the settings ⚙️ icon to open Settings.
- Mobile Number under My Account.
- Enter your phone number and Tap Verify.
- Tap Send via SMS to receive a verification code.
- Enter the verification code and tap Continue.
No. You can only have multiple Snapchat accounts using a different phone number and email, meaning one person can create and manage more than one Snapchat profile using different phone numbers and email addresses.
You can have up to 2 Snapchat accounts on the same device. Each account should have a different persona, for example, one personal and one business account. However, you can only be signed into one account at a time, meaning you have to be logged out on one account to access the other.
Yes, you can see who viewed your public Snapchat story by following these steps below.
- Tapping on your profile icon.
- Tapping on your public story snap and then swiping up the eye icon to see the insights. Here you can see a list of viewers who saw your public story, how many times each snap was viewed, and even if anyone took a screenshot.
Snapchat prioritizes user privacy, making it difficult to obtain account holder information. However, you can uncover the identity behind an account by taking clues from the behavior of the account holder. You can also report accounts that raise your concern.
Enable location permission for Snapchat in your device settings (ensuring Precise Location is turned on).
- Open Snapchat and go to your profile.
- Tap "Add Friends" or Quick Add
- Snapchat will display nearby users who also have this feature enabled.
You can also find random people on Snapchat who are associated with locations you have checked into by;
- Clicking on the profile and scrolling down to the Snap map
- Zooming in and tapping on your avatar to reveal locations you've checked into.
- Tap on the location. Here you can find users who have tagged your location
Losing the red heart emoji can happen if you and your best friend don't snap each other as often as before. It doesn't mean it's gone forever. To get it back, try these strategies:
- Rekindle your snap streak by sending frequent snaps to your best friend and responding promptly.
- Increase your snap frequency and make them more engaging with text, stickers, and filters. Send more than you receive and tell your best friend to reply more promptly.
- Avoid snapping with others too frequently to maintain your best friend status.
There is no specific time frame for having your red heart restored. Only you and your best friend's snap consistency matters. At first, you'll get a yellow heart and eventually, a red heart
To change the sound of a Snapchat notification, you can do the following:
- Go to the “My friends”
- Long press the conversation you want to change
- Tap Chat Settings
- Tap Notification Sounds
- Choose a sound from the list of options
- Tap Set Notification Sound
Not receiving Snapchat notifications can be a result of these common factors:
- Snapchat app notification settings are off: Ensure "Enable Notifications" is put on in your Snapchat profile settings.
- Phone notification settings for Snapchat are disabled: Check your phone's settings to enable notifications for the Snapchat app
- DND mode is enabled: Check if your phone is in Do Not Disturb mode, which may block Snapchat notifications.
- Background app permissions are restricted: Allow Snapchat to run in the background to receive notifications.
- App cache is full or glitchy: Clear the app cache or restart the app/phone to resolve issues.
Still not getting notifications? Try:
- Updating your Snapchat app to the latest version
- Logging out and back in
- Deleting and reinstalling the Snapchat app
Snapchat issues? Check these common culprits:
- Outdated app: Update Snapchat to the latest version.
- Poor internet: Switch to Wi-Fi or move to a better signal area.
- Storage issues: Free up space on your device.
- Cache issues: Clear Snapchat's cache.
- Conflicting apps: Disable apps that might interfere with Snapchat.
- Device compatibility: Ensure your phone meets Snapchat's minimum requirements.
- App corruption: Uninstall and reinstall Snapchat.
- Server issues: Check online for known Snapchat server problems.
If Snapchat keep crashing, try:
- Restarting your phone.
- Updating Snapchat.
- Clearing cache and data.
- Checking internet connection.
- Force quitting Snapchat.
- Contacting Snapchat support if none of the above works.
If you're having trouble playing videos on Snapchat, it's likely due to similar reasons that cause the app to crash, such as internet connectivity issues, outdated app versions, or device compatibility problems.
- Go to “My friends”
- Open the My AI chat in the Chat menu and tap the My AI profile image.
- Tap "Customize my personality.
- Go to the three dots at the top right corner and tap Avatar settings.
- The first avatar is a woman, the second is a man.
The sender of a Snap maintains control over the content, even after it's been saved in Chat. This means they can delete the Snap from the conversation, regardless of whether the recipient has saved it. To do this, the sender simply needs to press and hold the Snap in question within Chat and select the "Delete" option 3.
It's not possible to view someone's Snapchat content anonymously, as the app sends notifications when someone screenshots, views, or replays their content.
To recover a deleted Snapchat account, you'll need to act within 30 days of deactivation. After this period, the account is permanently deleted.
- Re-download the Snapchat app and tap "Log In".
- Enter your username and password.
- If your account is still recoverable, you'll see a message saying "Account deactivated" or "Account deleted".
- Tap "Reactivate Account" to recover your account.
According to Snapchat's policy, once you delete a Snapchat memory, it cannot be recovered as their servers are designed to erase deleted snaps quickly, meaning you cannot retrieve lost memories through Snapchat support; your only option might be to try data recovery software, but success is not guaranteed.
Typically, once a Snapchat message or snap is deleted, it's permanently gone and can't be accessed through the app. This is because Snapchat prioritizes user privacy and is designed for temporary messaging.
However, some residual data might still be recoverable through your device's cache or Snapchat's data download feature, which provides account history and chat metadata.
Third-party recovery tools may also be able to retrieve lost messages, but use caution, as these tools can pose data loss and privacy risks.
Snapchat maintains user privacy by not allowing you to view another user's friends list, even if you're connected with them.
To see mutual friends on Snapchat, follow these steps:
- Open Snapchat and go to the "Add friend" section.
- Scroll down the list of snap profiles.
- If you have mutual friends, you'll see a "Mutual Friends" section below their profile information.
If you're unable to find this feature, try updating the app to the latest versions.
You can't see other people's best friends on Snapchat.
Making Snapchat work for you requires you having the knowledge to handle Snapchat's features and fix common issues. From account management to privacy settings, these straightforward solutions will help you use the app without frustration.
This guide gives you practical tips you can use right away. Apply these solutions when needed, and your Snapchat experience will improve.
We hope this information makes using Snapchat simpler.